Securus Tech Phone Number To Add Money To Account

2 min read 27-11-2024

Securus Tech Phone Number To Add Money To Account

Securus Technologies is a major provider of inmate communication services. Adding money to a Securus account allows inmates to make calls, send emails, and sometimes purchase items from the commissary. Finding the right Securus phone number for adding money is crucial for maintaining contact. This article will guide you through the process.

Finding the Right Securus Tech Phone Number

Unfortunately, there isn't one single universal Securus phone number for adding money. The process depends on several factors:

The specific jail or prison: Each correctional facility contracts with Securus independently. Contact information varies widely.
Your preferred method of payment: You might add money online, via phone, or even in person at a kiosk (availability depends on the facility).

How to Find the Correct Number

Visit the Securus website: Go to the Securus website (www.securustech.net). Their site is often the best starting point. Look for a "Find an Inmate" or similar search function. You'll need the inmate's name and the correctional facility they're in.
Contact the correctional facility directly: If you can't find the information on the Securus site, call the jail or prison directly. Their website or phone directory should have the details for inmate communication services. Ask for the specific instructions or phone number for adding funds to an inmate's account through Securus.
Check your inmate's paperwork: Any paperwork you received regarding your inmate's incarceration might include contact information or instructions for adding money to their account.

Adding Money to a Securus Account: Methods and Steps

While the phone number varies, the methods for adding money are usually similar:

1. Online Payment

This is often the easiest method. The Securus website typically has a secure online portal for deposits. You'll need the inmate's name, ID number, and the facility's name.

2. Phone Payment

Calling the facility's specific Securus phone number (obtained using the steps above) allows you to add money using a credit or debit card. Be prepared to provide the necessary information.

3. In-Person Payment

Some facilities have kiosks where you can add money in person. Check with the correctional facility to see if this option is available.

Frequently Asked Questions (FAQs)

Q: How long does it take for money to appear in the account?

A: This varies. It can be instantaneous or take up to 24 hours, depending on the payment method and the facility's processing times.

Q: What payment methods does Securus accept?

A: Typically, credit cards and debit cards are accepted. Some facilities may accept money orders or other payment types. Check with the facility or the Securus website.

Q: What are the fees?

A: Securus typically charges a small processing fee for adding money to an account. The exact fee varies by method and location. Be aware of these fees when making a deposit.

Q: What if I have problems adding money?

A: If you encounter problems, contact the correctional facility directly or use Securus' customer service contact information (usually found on their website).

Conclusion

Finding the correct Securus Tech phone number to add money to an inmate's account requires a bit of detective work. Start by using the Securus website and the correctional facility's contact information. Remember to be prepared with the inmate's information and your payment details. While the specific phone number might be hard to locate universally, the process itself is generally straightforward once you find the correct contact details for the particular facility.